Orders are prepared after payment and stock checks. Delivery estimates shown at checkout are estimates, not guaranteed arrival dates.

Processing and transit

In-stock and made-to-order items may have different lead times. Large, fragile, customised, remote-area, or international deliveries may require additional handling. If an order contains several items, they may ship separately.

Delivery checks

Customers must provide an accurate deliverable address and inspect packaging on arrival. Report visible damage, missing cartons, or incorrect items promptly with photographs of the product, label, and packaging. Do not install damaged goods.

Duties and access

International duties, taxes, brokerage fees, delivery access, liftgate, appointment, and white-glove services apply only as stated at checkout or in a written quotation.

Store owner must provide: dispatch origin, supported countries, actual processing windows, carriers, shipping rates, free-shipping threshold, duties policy, and lost-package procedure.